Below are some of the most frequently asked questions patients have about dentistry and oral health issues. If you have any other questions, or would like to schedule an appointment, please contact our dental office, we would love to hear from you.
Click on a question below to see the answer.
CAN I GET A SAME-DAY APPOINTMENT?
If there is an emergency we will make every effort to see you the same day or at the earliest possible time. Otherwise we will try to schedule your appointment as promptly as possible. To schedule an appointment, please contact our office or instantly book one on our website.
WHAT IS YOUR FINANCIAL POLICY?
We accept VISA, MasterCard, Discover, American Express and bank debit cards. We also offer Care Credit and In-Office Payment Plan Agreements that are interest free to those who qualify. We provide quality care to our patients at the most reasonable fees, therefore payment is due on the day the service is rendered. Please contact our office if you have any questions.
IS THERE A DISCOUNT FOR NEW PATIENTS?
Yes! Take advantage of our New Patient Package, which includes a comprehensive dental exam, X-rays and cleaning done for only $99. This offer applies to new patients only.
IS YOUR OFFICE A SANITARY ENVIRONMENT?
Patient safety has always been our priority. Even before Covid 19 outbreak we have always followed proper infection control guidelines of several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA) and the Centers for Disease Control (CDC). We are taking extra preventative measurements to minimize the spread of infection in addition to what we have always used;
- Antibacterial hand soap
- Hand sanitizers at several location
Gloves/face masks/face shield
Eye protection goggles and gown
Chemical disinfection of counter tops and surfaces
Sterilization of all equipment before every use
Hepa air purification unit
Extraoral aerosol suction system.
Clean water unit system
Decontamination of the chair/office after each patient.
We sterilize all reusable equipment. Our office uses an Ultrasonic Cleaner followed by an Autoclave, a device that kills bacteria and viruses by steam, heat and pressure.
WHAT CAN I EXPECT AT MY FIRST VISIT?
We are dedicated to providing comfortable and quality care to our patients and to make every visit pleasant. Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day or whenever a medical clearance letter is provided. If you are using insurance we will be sending prior-authorization to your company before any major treatment is performed.
WHAT DO I NEED TO BRING TO MY FIRST VISIT?
Please assist us by providing the following information at the time of your consultation:
Any recent X-rays. If your previous dentist has taken recent x-rays (within 6-months), you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our clinic.
A list of medical conditions (ex. diabetes, htn, artificial heart valves, stent, joint replacement etc.)
A list of medications you are currently taking. (ex. Medication for heart problems, blood thinner etc.)
Name and contact number of your physician/primary care provider if we need to contact them.
If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.
OTHER IMPORTANT INFORMATION
Patients under 18 must be accompanied by a parent or a guardian at the consultation visit. Please alert the office if you have a medical condition that may be of concern prior to surgery.
If you are pregnant, we must know. We also need your OBGYN contact number. We may have to wait to take x-rays until we receive a clearance letter from your OBGYN. It is always better if you bring a letter from your doctor before you visit us for your appointment.